Customer Service

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Premier Clinic Ltd aims to provide you with the highest possible level of customer service.


Privacy Policy

We recognise how important it is to know how your information is being used and shared, and Premier Clinic Ltd will do so carefully.

We want you to be aware that we store information related to your transactions involving our products (including for example, your name, address, products you purchase and transaction amounts), and that such information will be subject to Premier Clinic Ltd.’s Privacy Policy.

Premier Clinic Ltd does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment (such as DPD, Royal Mail and other carriers). In this case, the third party will not disclose any of the details to any other third party.

We do not store any credit card or debit card details or PayPal account details provided when an order is placed. All payments are processed using industry-standard gateways.


Data Storage

All data stored on our site is stored on secure servers in the UK. We use SSL encryption to 2084 bit.



When you place an order on our website you will receive email correspondence as follows:

  1. Order Confirmation
  2. VAT Invoice
  3. Order dispatch confirmation

If at any point you have any difficulties placing an order, please call us on +44 (0) 1254 677341 and we will process your order over the phone.


More information

If you require any more information regarding our customer service, do not hesitate to contact us via our website, email us on or call us on +44 (0) 1254 677341.